44Royal Platform Terms and Conditions of Use

This Terms and Conditions document constitutes a legally binding agreement between you ("Member" or "User") and 44royal ("Platform", "We", "Company"). These terms govern all aspects of your use of the 44royal platform, including account registration, gaming activity, financial transactions, and interactions with our services. We encourage you to read this document in full — it is written in clear, plain language, not confusing legal jargon.

1 Acceptance of Terms and Conditions

By accessing, registering for, or using any part of the 44royal platform — whether via the website, mobile app, or any other device — you confirm that you have read, understood, and agreed to be bound by all terms and conditions stated in this document, along with our Privacy Policy and Responsible Gaming Policy.

If you disagree with any part of these terms, you are required to stop using the 44royal platform. Continued use of the platform following any amendments to these terms will be considered acceptance of the revised terms.

2 Account Eligibility and Age Requirements

The 44royal platform may only be used by individuals who meet all of the following requirements without exception:

• Aged 18 years of age and above on the date of registration.
• Citizens or permanent residents located in jurisdictions where the use of this platform is legally permitted.
• Not included on any self-exclusion list enforced by the platform or relevant regulatory body.
• Having full legal capacity to enter into a binding agreement.
• Not acting on behalf of another individual or entity during registration.

44royal reserves the right to request age verification at any time. Failure to provide valid proof of age within the stipulated period will result in account suspension until verification is completed.

3 Account Registration and KYC Process

3.1 Registration Information

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, MyKad or passport number, date of birth, active email address, and valid phone number.

3.2 One Account Per Individual

Each individual is only permitted to hold one (1) account on the 44royal platform. This includes the use of the same device, IP address, payment method, or identifying information. Holding multiple accounts is a serious violation of these terms and will result in the closure of all related accounts and the freezing of any balances held within them.

3.3 KYC Verification Process

As part of our commitment to security and compliance, 44royal conducts a thorough Know Your Customer (KYC) process. You may be required to submit the following documents:

• A clear copy of your MyKad or passport (both sides).
• Proof of current address (bank statement or utility bill not older than 3 months).
• Details of the payment method used for your deposit.
• A selfie holding your identification document (if requested by the security team).

4 ">4 Deposits and Payment Methods

4.1 Accepted Deposit Methods

44royal supports a wide range of popular payment methods in Malaysia for the convenience of our members. Available deposit methods include:

• FPX (Malaysia Online Banking)
• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• Local Bank Transfer
• Cryptocurrency (USDT, BTC)

4.2 Deposit Limits and Conditions

Minimum and maximum deposit limits vary by payment method. The standard minimum deposit is RM 30, and the maximum depends on your membership tier. All deposits are processed in real time and funds will be credited to your account within the timeframe set by the payment provider.

44royal does not charge any processing fees for deposits. However, third-party payment providers may impose fees beyond our control. Please review your payment provider's terms before making a transaction.

4.3 Transaction Security

All financial transactions on the 44royal platform are protected by 256-bit SSL encryption technology. We do not store credit or debit card details directly in our systems. All payment processing is handled through certified, secure payment gateways.

5 Fund Withdrawal

5.1 Withdrawal Process

Members may request a withdrawal at any time through the "Withdrawal" section of their account. Withdrawals will be processed within the stipulated timeframe depending on the chosen method. The average processing time for Malaysia local e-wallets is 15 minutes, while bank transfers may take up to 1–3 business days.

5.2 Withdrawal Conditions

Before a withdrawal is approved, the following conditions must be met:

• Account KYC verification has been fully completed.
• All active bonus wagering requirements have been met.
• Withdrawals must be made to the same payment method used for the deposit (for anti-money laundering purposes).
• Account is active and not suspended.

5.3 Withdrawal Limits

The minimum withdrawal limit is RM 50 for most payment methods. The daily maximum limit depends on your VIP membership tier. Platinum and Diamond members enjoy higher withdrawal limits compared to standard members. For more information on withdrawal limits by membership tier, visit the Withdrawal ours.

6 Bonuses, Promotions and Rewards

6.1 General Bonus Terms

All bonuses and promotions offered by 44royal are subject to specific terms and conditions stated in each offer. Members are required to read and understand these conditions before accepting any bonus. Accepting a bonus constitutes agreement to its specific terms.

6.2 Wagering Requirements

Most bonuses at 44royal come with clear and reasonable wagering requirements. Wagering requirements define how many times the bonus value must be played through before winnings can be withdrawn. These requirements are stated transparently on every promotional offer, with no hidden terms.

• Wagering requirements typically range from 15x to 35x the bonus value.
• Not all games contribute equally to the wagering requirements — check the promotions page for each game's contribution rate.
• The timeframe to meet the wagering requirements is stated in each offer.
• Bonuses that expire without fulfilling the wagering requirements will be automatically cancelled.

6.3 Bonus Abuse Prohibition

44royal uses a smart detection system to identify bonus abuse. Activities considered as abuse include using multiple accounts to claim the same bonus, systematic arbitrage betting, or any form of fraud aimed at exploiting promotional offers. Such violations will result in bonus cancellation and possible account closure.

7 Game Rules and Fairness

7.1 Random Number Generator (RNG)

All games available on the 44royal platform — including slots, table casino games, and card games — use certified Random Number Generator (RNG) technology that has been independently audited by qualified third-party bodies. This ensures every game outcome is truly random and cannot be manipulated by any party.

7.2 Return to Player (RTP) Rate

Each game has a Return to Player (RTP) rate set by the game provider. RTP information for each game can be found in its respective game information section. 44royal does not modify the RTP of any game from the value set by the provider.

7.3 Technical Disruptions

In the event of a technical disruption, network issue, or system failure during gameplay, 44royal will make every effort to resolve the situation fairly based on game records stored on our servers. The decision of our technical team in such situations is final.

8 Player Conduct and Responsibilities

All 44royal members are required to conduct themselves in a responsible, respectful, and honest manner while using the platform. The following activities are strictly prohibited and may result in immediate disciplinary action:

• Using automated software or tools (bots) to play or interact with the platform.
• Attempting to hack, infiltrate, or disrupt the platform's security systems.
• Sharing your account with others or allowing unauthorized access to your account.
• Engaging in fraud, identity forgery, or financial deception in any form.
• Using illegally obtained funds to make deposits (money laundering).
• Harassing, threatening, or abusing 44royal customer support staff.
• Posting offensive, obscene, or illegal content on the platform.

You are also fully responsible for maintaining the security of your account, including keeping your password confidential and not sharing your login credentials with anyone. All activity that occurs within your account is your sole responsibility.

9 Account Closure, Suspension, and Termination

9.1 Voluntary Account Closure

Members may close their account at any time by contacting the 44royal customer support team. Prior to closure, all eligible balances will be processed for withdrawal once all applicable conditions are met. The account closure process typically takes 5–7 business days.

9.2 Platform-Initiated Suspension

44royal reserves the right to suspend or close any member's account without prior notice if there is evidence or reasonable suspicion of terms violations, fraudulent activity, hacking, or any other illegal activity. In such cases, funds in the affected account may be frozen while an investigation is conducted.

9.3 Self-Exclusion

As part of our commitment to responsible gaming, members may apply for a temporary or permanent self-exclusion from the platform. Self-exclusion requests must be submitted through the Responsible Gaming or by contacting customer support. During the self-exclusion period, the account cannot be accessed and no deposits may be made.

10 Liability Limits and Disclaimers

44royal provides its platform and services on an "as is" basis. While we strive to ensure uninterrupted operation at all times, we cannot guarantee that the service will always be free from disruptions, errors, or delays.

To the extent permitted by applicable law, 44royal shall not be liable for:

• Any indirect, incidental, or consequential losses or damages arising from use of the platform.
• Financial losses resulting from technical disruptions, cyberattacks, or third-party failures beyond our control.
• Actions or omissions by third-party service providers integrated with the platform.
• Any losses arising from a user's own breach of these terms.

11 Privacy and Data Protection

The collection, use, and protection of your personal information by 44royal is governed by Privacy Policy ours, which forms part of these terms. By using the 44royal platform, you agree to the data processing practices outlined in that Privacy Policy.

In short, 44royal only collects information necessary to operate the platform, comply with KYC/AML legal requirements, and improve the user experience. We do not sell or rent your personal information to any third party for marketing purposes without your consent.

All data is stored on secure servers with high-level encryption and restricted access. You have the right to request access to your personal data, request corrections or deletion, and withdraw consent for data processing at any time by contacting our team.

12 Terms Amendment and Governing Law

12.1 Right to Amend

44royal reserves the right to modify, add, or remove any part of these terms and conditions at any time. Members will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect, except in cases of emergency or legal compliance requirements.

12.2 Member Responsibilities

It is the member's responsibility to review these terms periodically to stay informed of the latest version. The last updated date of this document will always be displayed at the top of this page. Continued use of the platform after amended terms take effect constitutes your acceptance of those changes.

12.3 Governing Law

These terms are governed and interpreted in accordance with the laws of Malaysia. Any dispute arising from or related to these terms shall be resolved through mutually agreed arbitration or through a competent court in Malaysia.